A vast majority of callers to your door will be genuine people from reputable companies however, bogus callers have always been an issue, especially in targeting the vulnerable and with your help we can stop them.

What is a Bogus Caller?
Bogus callers at your door will pretend to be any one of a number of authentic callers. They may claim to be officials from the council, service companies, health authority or other organisations. They may also pretend to be genuine dealers or salespeople. They may impersonate workmen and say that they need to come in to check something or make urgent repairs. Even young children and women may be used to gain your trust and entry to your home.

These types of bogus caller all want to steal from you, trick you, or overcharge you for work that they do. Therefore it is very important to make sure any callers to your home are genuine.

How to check that callers are genuine – STOP – CHAIN – CHECK!
Here is some simple advice to follow to help you make sure that your caller is not a bogus caller.

STOP – Think before you open your door. Are you expecting anyone? Do they have an appointment? If you can, look/talk to them through your door or a window.
CHAIN – Secure the door bar or chain before opening the door.
CHECK – Ask the caller for proof of identity or identity card. Check it carefully, but keep the chain on.

If the caller doesn’t have an appointment, tell them to wait outside while you ring their office to confirm their identity.
Use the number from the phone book and not a number on any ID card provided by the caller. If the caller is legitimate then you can ask them to call back when you have a friend or family member with you. Remember - a genuine caller will not mind if you check.
If you have any suspicions at all – do not let the caller into your home. If you think you may be at risk then call the Police – dial 999.

Remember – If in doubt, keep them out.

Protect those most at risk
Unfortunately, those at greatest risk from a bogus caller are the most vulnerable in our communities. That is what makes bogus caller crime such a despicable offence.

You can help prevent bogus callers from operating in your area by looking out for potential victims and protecting them. If you suspect bogus callers are operating in your area then contact your local Police by dialling 101 or call Crimestoppers to report information on criminal activities by dialling 0800 555111



If you have any questions with regards to this, please do not hesitate to contact me.
Kind regards
PCSO 30548 Rebecca Tolley
Okehampton Police Station
Exeter Road
Okehampton
EX20 1NN